We want you to love everything you purchase from Topo Designs, and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, we offer free U.S. exchanges through our Returns Center. You can exchange for a different size or color instantly.

Please reach out to our Customer Experience team if you have further questions.

Start an Exchange  or  Exchange a Gift

U.S. customers may return any order for a flat fee of $9. Refunds are issued to the original form of payment, minus the $9 return fee, unless a free return was purchased.

Start a Return

Gift returns are eligible for store credit less a $9 return fee.

Return a Gift

Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason.

To exercise your Right of Withdrawal, click here:

Withdraw

Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.

We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.

This right applies to all items purchased through our store, with certain exceptions such as digital products, perishable goods, sealed personal hygiene products, and personalized items, as set forth in Article 16 of Directive 2011/83/EU.

Returns or exchanges must be processed within 30 days* and returned to us in their original condition (unused, unwashed, unaltered, free of pet hair). International orders, orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange. Please note: any additional duties and taxes for international delivery will not be refunded.